NISCO's products are shipped within the United States using the following carriers: UPS & FedEx. Online orders can only be shipped via Standard Ground. If you require shipping via 1,2 or 3-Day Air, or Truckline (for orders over 150lbs), please contact our sales department to complete your order. Our flat rate shipping costs are calculated based on package weight. Flat rate shipping only applies to the 48 contiguous United States. 

Orders shipping to AL, AR, FL, GA, LA, MS, KY, OK, TN, or TX will include tax unless a tax exemption certificate is provided with your order. If you wish to return your product, you (the customer) will be responsible for paying the shipping costs for returning your item. If a freight amount isn't accounted for at checkout, NISCO's default shipping method is PP&A unless a direct billing carrier account number is provided (e.g. UPS or FedEx Collect, etc). Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Availability and factory lead times are subject to prior sale. All shipping items including Next Day Air are subject to manufacturer's lead times when items are not available from inventory. Please include any shipping instructions or preferences we should be aware of.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item NISCO Inc. will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

NISCO Inc. will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.